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Help Center/Troubleshooting/Campaign Not Sending Actions
Troubleshooting·Updated July 2, 2026·7 views

Campaign Not Sending Actions

Why your campaign might not be processing steps and how to fix it.

Checklist: Why Campaign Actions Stopped

1. Campaign is Paused

Check the campaign status. If it shows Paused, click Resume Campaign.

2. LinkedIn Account is Disconnected

If the account assigned to the campaign is Disconnected, no actions can run. Go to LinkedIn Accounts, re-sync the account, and the campaign resumes automatically.

3. Outside the Campaign Schedule

If you've configured a schedule (e.g., Monday–Friday, 9am–6pm), the campaign only runs within those windows. Actions queue and run at the next active window.

Check: Open the campaign's Schedule settings and verify the days/hours are correct for your timezone.

4. Monthly Quota Reached

If your workspace has hit a monthly lead or message limit, campaigns stop processing new steps.

Check: Go to Billing → Usage to see current quota vs. plan limits. Upgrade if needed.

5. All Leads Completed or Waiting

If all leads have completed the sequence or are in a Wait step, the campaign will appear idle. Open the Leads tab in the campaign to check individual lead statuses and wait periods.

6. Failed Actions Blocking Progress

Repeated failed actions can block a lead from progressing.

Fix: Go to Failed Events in the sidebar to review and retry failed steps.

ℹ️ If none of the above apply, contact support@alipro.io with your campaign ID and we'll investigate.

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